Privacy Policy

Who We Are

This Privacy Policy applies to Fountain Valley Concrete Company ("we," "us," or "our"), a concrete contractor based in Fountain Valley, CA. Our website is located at fountainvalleyconcretecompany.com. If you have questions about this policy, contact us at projects@fountainvalleyconcretecompany.com or (714) 386-7308.

Information We Collect

We collect information you provide directly to us when you use our contact form, call us, or email us. This may include:

• Your name
• Phone number
• Email address
• Property address or service location
• Description of the work you are requesting
• Any other information you choose to include in your message

We also collect certain technical data automatically when you visit our website, including your IP address, browser type, pages visited, and referring website. This data is collected through standard server logs and analytics tools.

Cookies and Analytics

Our website uses cookies and similar tracking technologies to understand how visitors use the site. Cookies are small text files stored on your device. We use:

• Analytics cookies - We use Vercel Analytics to collect anonymized data about page views, traffic sources, and visitor behavior. No personally identifiable information is included in this data.
• Form session cookies - Our contact form (powered by Tally.so) may store session information to maintain form state while you are filling it out.

You can disable cookies in your browser settings. Doing so may affect the functionality of some parts of the site.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your estimate requests and service inquiries
• To schedule on-site visits and follow up on projects
• To communicate with you about your project, including estimates, scheduling, and invoicing
• To improve our website and understand which pages and services are most useful to visitors
• To comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

How We Share Your Information

We may share your information with:

• Service providers - Third-party tools we use to operate our business, such as our form provider (Tally.so) and analytics platform (Vercel). These providers are only permitted to use your data to provide services to us.
• Legal obligations - If required by law, court order, or government authority, we may disclose your information as necessary.
• Business transfers - If our business is sold or transferred, your information may be transferred as part of that transaction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Project records, invoices, and related communications are typically retained for a minimum of 7 years in accordance with standard business recordkeeping practices. You may request deletion of your personal data at any time by contacting us using the information below, subject to any legal retention requirements.

Your Rights

Depending on where you are located, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt out of certain uses of your information
• The right to data portability (where applicable under applicable law)

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at projects@fountainvalleyconcretecompany.com.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any website you visit.

Children

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the revised policy.

Contact Us About Privacy

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us: